The 3pl Fulfilment Process
The Process Behind Your Fulfilment
From receiving and warehousing to final delivery and returns management, our end-to-end fulfilment process has everything for your business’ needs. We manage the entire fulfilment lifecycle with technology and precision, allowing you to hand over your fulfilment with total confidence.
Receiving & Warehousing
Order Processing (Picking & Packing)
Shipping & Deliveries
RMA Returns
Bespoke Solutions
Traceable & Accessible Storage
Receiving & Verification
When your inventory arrives, we start with a thorough inspection and verification process. We compare everything against your purchase orders to ensure complete order accuracy while checking for any damages. Once verified, we log the goods into our warehouse using our inventory management system, keeping your items secure and trackable. This allows you to gain a comprehensive view of your live quantities and inventory data at any time through our customer portal.
Secure and Transparent
Meticulous Order Accuracy
Live Inventory Accessibility
Optimized Storage Efficiency
Picking & Packing
Order Processing & Accuracy
Whether you choose to integrate your e-commerce platform vai API/ EDI or enter orders manually, our warehouse management system receives the purchase order and generates a pick note for our warehouse staff detailing exact locations and quantities. Items are then picked, scanned, and double checked by our system for accuracy before being carefully packed in sustainable materials. Our WMS catch any discrepancies before they leave our warehouses, ensuring your inventory remains accurate and your customers stay happy.
High Order Accuracy
Systemic Problem Prevention
Sustainable Packing Methods
Enhanced Customer Experience
Courier Handover
Order Shipment
To keep your customer satisfaction and loyalty high, we only partner with trusted carriers to ensure quick and reliable deliveries. Our team are always negotiating prices with our couriers on your behalf, ensuring you’re always getting the most competitive price. Our integrated tracking systems provide real-time updates for both you and your customers, so everyone stays in the loop.
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By leveraging our courier partnerships and economy of scale you can grow your business while streamlining logistics and lowering overall operational costs.
Scalable Order Fulfilment
Reliable Real-Time Tracking
Dependable Courier Partnerships
Significant Shipping Cost Savings
A Seamless and Trustworthy Process
Returns Management
A smooth and reliable returns process is crucial for building customer trust and loyalty. We make it simple by managing the entire process, from providing easy-to-use return labels to quickly processing refunds or exchanges. Once a return is received, our team inspects, restocks, or disposes of the item responsibly. By offering a fast and transparent returns experience to your customers, we help you turn a potential negative into a positive, strengthening your brand's reputation.
Simple, User-Friendly Returns Process
Enhanced Brand Reputation
Responsible Inspection and Disposal
Transparent Tracking of Returns Status
Bespoke Solutions & Scalability
Tailored to Your Growth Requirements
We recognize that truly scalable logistics means having the flexibility to handle unique demands. Beyond our core services, we offer custom solutions including:
-
kitting & assemblies
-
specialized technical handling
-
and custom packaging.
Whether you are a startup needing tailored integration or an enterprise with highly bespoke requirements, we build the exact solution to accelerate your growth and simplify your supply chain.
Bespoke Solutions & Scalability
Tailored to Your Growth Requirements
We recognize that truly scalable logistics means having the flexibility to handle unique demands. Beyond our core services, we offer custom solutions including:
-
kitting & assemblies
-
specialized technical handling
-
and custom packaging.
Whether you are a startup needing tailored integration or an enterprise with highly bespoke requirements, we build the exact solution to accelerate your growth and simplify your supply chain.
Picking & Packing
Order Processing & Accuracy
Whether you choose to integrate your e-commerce platform vai API/ EDI or enter orders manually, our warehouse management system receives the purchase order and generates a pick note for our warehouse staff detailing exact locations and quantities. Items are then picked, scanned, and double checked by our system for accuracy before being carefully packed in sustainable materials. Our WMS catch any discrepancies before they leave our warehouses, ensuring your inventory remains accurate and your customers stay happy.
High Order Accuracy
Systemic Problem Prevention
Sustainable Packing Methods
Enhanced Customer Experience Export to Sheets
Courier Handover
Order Shipment
To keep your customer satisfaction and loyalty high, we only partner with trusted carriers to ensure quick and reliable deliveries. Our team are always negotiating prices with our couriers on your behalf, ensuring you’re always getting the most competitive price. Our integrated tracking systems provide real-time updates for both you and your customers, so everyone stays in the loop.
By leveraging our courier partnerships and economy of scale you can grow your business while streamlining logistics and lowering overall operational costs.
Scalable Order Fulfilment
Reliable Real-Time Tracking
Dependable Courier Partnerships
Significant Shipping Cost Savings
A Seamless and Trustworthy Process
Returns Management
A smooth and reliable returns process is crucial for building customer trust and loyalty. We make it simple by managing the entire process, from providing easy-to-use return labels to quickly processing refunds or exchanges. Once a return is received, our team inspects, restocks, or disposes of the item responsibly. By offering a fast and transparent returns experience to your customers, we help you turn a potential negative into a positive, strengthening your brand's reputation.
Simple, User-Friendly Returns Process
Enhanced Brand Reputation Export to Sheets
Responsible Inspection and Disposal
Transparent Tracking of Return Status
Bespoke Solutions & Scalability
Tailored to Your Growth Requirements
We recognize that truly scalable logistics means having the flexibility to handle unique demands. Beyond our core services, we offer custom solutions including:
-
kitting & assemblies
-
specialized technical handling
-
and custom packaging.
Whether you are a startup needing tailored integration or an enterprise with highly bespoke requirements, we build the exact solution to accelerate your growth and simplify your supply chain.